1. Introduction

These Terms & Conditions apply to all website-related services provided through Merlin Studio

By purchasing or using our website services, you agree to these terms.

2. Services Included

Our website packages may include:

  • Website design & development
  • Mobile-responsive design
  • Website hosting
  • Basic SEO setup
  • Content updates
  • Maintenance & support
  • Monthly website edits
  • Domain connection assistance
  • Services included depend on the selected package.

3. Monthly Payment Plans

Our monthly payment plans are installment-based service agreements and not subscription ownership models unless specifically stated.
Clients agree to make payments according to the selected package and payment schedule.
Failure to make payments may result in:

  • Delayed work
  • Suspension of services
  • Temporary website suspension.

4. Project Timelines

Project timelines vary depending on:

  • Package selected
  • Client responsiveness
  • Content availability
  • Revision requests

Delays in providing content, approvals, or feedback may affect delivery timelines.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate information
  • Supplying logos, images, and content when required
  • Reviewing and approving work promptly
  • Ensuring they have rights to any materials submitted


6. Revisions & Edits

  • Packages may include limited monthly edits or revisions.
  • Additional work outside the agreed scope may result in extra charges.
  • Major redesigns, additional pages, or advanced functionality are not included unless agreed separately.


7. Hosting & Domain

  • Hosting provided by us and remains managed by our team during the service period
  • Clients are responsible for purchasing and renewing domain names unless otherwise agreed
  • We are not responsible for domain provider outages.


8. Website Ownership

  • Website ownership transfer terms depend on the selected package and completed payment obligations.
  • Until all agreed payments are completed, certain website assets, licenses, or hosting access may remain under our management.


9. Refund Policy

Due to the nature of digital services:

setup fees are non-refundable once work has started
completed work and delivered services are non-refundable
monthly payments already processed are non-refundable

10. Service Suspension & Cancellation

We reserve the right to suspend services if:

  • Payments are overdue
  • Abusive behavior occurs
  • Terms are violated
    Clients may request cancellation according to their service agreement.

11. Limitation of Liability

We are not liable for:

Loss of business
Lost profits
Website downtime caused by third parties
Cyberattacks or external service failures
Client-provided content issues

12. Third-Party Integrations

Websites may use third-party tools, plugins, or services.
We are not responsible for:

  • Third-party pricing changes
  • Discontinued tools
  • External platform outages
  • Third-party policy changes


13. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.
Continued use of our services constitutes acceptance of the updated terms.

14. Contact

For questions regarding these terms, contact us through:
Merlin Studio Contact Page

Last Updated: May 2026